Return Policy

Eligibility for return

For regular priced merchandise, you’re eligible for a full refund within 30 days of the date of purchase. After 30 days, we will no longer accept returns. 

NOIZE offers free returns for Canadian and US orders.

All online orders can be returned by contacting us by email or in-store.

For sale merchandise, items marked as final sale and sales items marked 20% off or more cannot be returned or exchanged. Swimwear, socks and BKIND items are final sale. Items must be unworn, unwashed and with tags attached. Returns are subject to inspection once returned. If items are not in their original form/condition we reserve the right to refuse your return and re-ship it at the expense of the customer. 

Exchanges

We accept exchanges in-store for items that are eligible and not final sale.
We are unable to offer exchanges online. The easiest way to proceed is to return items and place a new order.

Restocking fee

Returns are subject to a restocking fee. There is no restocking fee if return is done in store.

Jackets and Boots: $10 restocking fee per item
All other commodities: $5 restocking fee per item

*Please note that your items must be returned in their original packaging [box and reusable bag], otherwise your order will be subject to an additional $5 fee per item.

These amounts will be deducted from your refund. Shipping fees are non-refundable.

Time to process your return

Please note we are taking extra safety precautions to process returns, it may take us slightly longer than usual (10-15 days) to issue your refund. We appreciate your patience during this time.

Flash Sale Regulations

We reserve the right to post spontaneous flash sales on any NOIZE product at anytime. Items in these flash sales will not be price adjusted if item was previously purchased. Please note that prices during the flash sale are subject to change at any moment. Flash sales are applied on selected products online and in store. All merchandise purchased during our flash sale are eligible for a full return within 30 days from date of purchase, unless stated otherwise by the flash sale legal terms. Please request a return label from our Return Portal. All items must be unworn, unwashed and with tags attached. Returns are subject to inspection once returned. If items are not in their original form/condition we reserve the right to refuse your return and keep your item(s). Returns are subject to a restocking fee.

Damages & Repairs

Kindly contact our customer care for assistance info@noize.com

Please note: If you purchased from a retail store or third party website other than Noize, warranty inquiry must be made directly through the retailer.