Refund Policy

Eligibility for return

For regular priced merchandise, you are eligible for a full refund within 30 days from the date of purchase. After 30 days, we will no longer accept returns. 

All online orders can be returned through our return portal or in-store.

  • For sale merchandise, items marked as final sale cannot be returned or exchanged, including masks, candles, and sales items marked 50% or more.
  • Swimwear items are final sale
  • All orders from sitewide sale from August 3 to September 6 are final sale
  • Items must be unworn, unwashed and with tags attached.
  • Returns are subject to inspection once returned. If items are not in their original form/condition we reserve the right to refuse your return and keep your item(s).

 

Time to process your return

Please note we are taking extra safety precautions to process returns, it may take us slightly longer than usual (10-15 days) to issue your refund. We appreciate your patience during this time.

 

Restocking fee

Returns are subject to a restocking fee.

  • Jackets and Boots: $10 restocking fee per item
  • All other commodities: $5 restocking fee per item

*Please note that your items must be returned in their original packaging [box and reusable bag], otherwise your order will be subject to an additional $5 fee per item.

These amounts will be deducted from your refund. Shipping fees are non-refundable.

    

Exchanges

We are unable to offer exchanges online. The easiest way to proceed is to return items and place a new order.

 

Damages & Repairs

Kindly contact our customer care for assistance info@noize.com

Please note we are taking extra safety precautions to process returns, it may take us slightly longer than usual (10-15 days) to issue your refund. We appreciate your patience during this time.